Lindsay Houchen Lindsay Houchen

Crash

Stephen Mansfield has a pretty interesting job.  His company specializes in helping companies and organizations get back on track after a key leader falters.  Many of those national stories you’ve heard involving financial impropriety, deception, or moral failure in pastors or business leaders has a “rest of the story” that includes Mansfield and his company.  They come in after the crash to build a path back.

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Lindsay Houchen Lindsay Houchen

Good

The kind of intentional leaders who hire people like us typically have done many of the right things.  They have worked hard to hire well, attempt to take care of their employees, and some have even crafted centering values and purpose for their organizations.  These are all goodthings.

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Lindsay Houchen Lindsay Houchen

Architect

A mentor once said I was “cross brained." He said that I had a highly analytical (even mathematical) side but was very creative as well.  He said that that I operated simultaneously in both hemispheres comfortably rather that predominantly residing more on one side of my brain or the other.  That was helpful and clarifying.  It helped give language to some of the traffic constantly going on in my head.

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Lindsay Houchen Lindsay Houchen

Starfish

A family is on vacation at the beach and the kids are collecting shells.  It's a well-scavenged beach, so this means that they are essentially filling their hands with fragments of shells.  One of the boys notices a beautiful starfish bobbing in the water and decides he is going to wade in and capture the prize.

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Lindsay Houchen Lindsay Houchen

Dreams

How do you train an elephant? It’s pretty simple really. Baby elephants are all trained for the circus in a similar way. They spend the first year of their life tethered by a strong 6-foot rope and a stake in the ground. After that, a trainer can easily control them with a thin nylon cord tied to their leg because the elephant thinks it can’t go any farther than the rope allows…

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Lindsay Houchen Lindsay Houchen

Kindness

A friend recently recommended “The Kindness Diaries” on Netflix.  Season 1 is 13 episodes of approximately 20 minutes each.  The shows protagonist operates with a simple belief that despite all the war, pestilence, and hatred in the world, there is the capability of kindness and goodness in everyone.  It can be found anywhere.

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Lindsay Houchen Lindsay Houchen

Onboard

For us and many of our more typical clients, bringing someone else onto the team is quite a bit less frequent.  Turns out, the smaller you are, the more crucial “getting it right” becomes.  If you have 50 employees and you hire someone, they immediately represent 2% of your employee base.  A new hire for a team of 4 represents 20% of their new employee base.

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Lindsay Houchen Lindsay Houchen

Return

I was introducing a client (who has become a very good friend) to a ministry leader.  It was a beautiful collision of gifting and ability with hope and desire.  The three of us were powerfully aligned in many ways. It is what I imagine a war council must feel like. Leaning in.  Map on table.  Our territory was a generation of young people being overwhelmed by a cultural post-Christian tide and some like-hearted kings shoring up their battle plans to re-take some ground.

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Lindsay Houchen Lindsay Houchen

Contribution

Greg McKeown’s best selling book “Essentialism” is, in a word, essential.  Who do you know that isn’t struggling with how to determine the essential list of things to lend their focus?  Most leaders I knew were having a hard time managing their priorities even before....

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Lindsay Houchen Lindsay Houchen

Hopeless

Whether it is in families or companies, the hope that the members tend to carry, emanates from above.  If the parents or company leaders (the protagonists in all our situations) tend to be hopeful with great expectations, everyone they lead tends to feel the same way.  If they are negative and rueful, everyone else is shrouded by a similar perspective.

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Lindsay Houchen Lindsay Houchen

Root

I’ve mostly been taught that my heart is desperately wicked…even unredeemable this side of heaven.  I’ve been taught that my heart is bad, mostly capable of bad things, and that if I work hard enough to overwhelm the bad with good, I might be able to modify the behavior that all that badness is causing.  I’ve largely been taught to treat the symptoms. 

The heart may be desperately wicked, but the root structure of the redeemed is capable and intended for glory.  How differently do you think a life might look if it had the banner of GLORY hanging over it instead of DESPERATELY WICKED?  For me, focusing and believing in the former…

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Lindsay Houchen Lindsay Houchen

Perception

One of the reasons for this misunderstanding, is that we typically know very little about the people we interact with on a regular basis.  I mean, we know things about some people (age, name, marital status, job, etc.), but we really don’t know them at all.  If you really want to know someone, you need to know the story of the life they lived from the very first day to the last.

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Lindsay Houchen Lindsay Houchen

Chosen

Culture cannot be outsourced.  In fact, the highest ranking person in the organization should teach, inspire, and get commitments to that culture as a necessary first step (this meant that CEO Horst trained dishwashers and maids around the world).

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Lindsay Houchen Lindsay Houchen

Knowledge

The curse of knowledge is typically referenced in educational situations where the teacher knows so much that they have a hard time simplifying the message down to the experience or understanding level of the audience.  They also refer to it as “talking over the heads” of people.

Increasingly, it is being referenced in the marketing space.  A recent Yankelovich study estimates that the average person is exposed to 5,000 marketing messages a day.  That is a pretty confusing and noisy marketplace to try…

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Lindsay Houchen Lindsay Houchen

Highlight

There is kind of a general understanding that no one really wants to look at someone else’s slide show of their vacation.  You couldn’t pay most people enough to do that.  Ironically, most Americans spend an increasingly larger amount of their day looking at other people’s highlight reels.  What cool place they went, what they saw, what they ate, how much fun they had, and who they were with.  But we are largely looking at slide shows of the exceptions and not the reality of their day-to-day lives in our social media consumption.

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Lindsay Houchen Lindsay Houchen

Pinball

We are all a product of the story we have lived.  We view everything we experience through the interpretive lens of the experiences we have had.  When you meet a person, you meet the cumulative effect of every day they have lived prior.  It all matters, all shapes, and all defines.  Without understanding the past, you will never really understand the present.

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Lindsay Houchen Lindsay Houchen

Space

Emotionally healthy people don’t feel and react, but try to understand why they are feeling that way and address the issue.  Unhealthy people, see every emotional as justification for their responses, appropriate or not.  Healthy people create space between what they feel and how they respond.  To allow appropriate room before they leap to a response.  

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Lindsay Houchen Lindsay Houchen

Gift

John Ruhlin has a business completely based on helping people give gifts better.  Most of his clients are larger corporations that want to more effectively wield the dollars they spend to honor clients and woo prospective ones.  In his recent book, “Giftology, The Art and Science of Using Gifts to Cut Through the Noise, Increase Referrals, and Strengthen Retention” he tells fantastical tales of extravagant gift giving.

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